Ticket and Booking Queries

• Baking in a team of three / Booking an odd number of tickets

  At The Big Bakes, we ensure that every guest has the opportunity to bake and enjoy our fabulous baking experience, even when joining us in an odd-numbered group! Here's how it works: Every baker needs their own ticket. Tickets are per person, not per pair, and the minimum booking is two tickets....

• Baking Individually/Solo Baker/Can I bake on my own?

  You're more than welcome to bake on your own if you fancy an extra challenge! Our recipes are designed for two bakers, with the tasks split between you to fit the time, but plenty of solo bakers love taking it on. How do I book if I want to bake on my own? Every ticket is for one person, but ea...

• How much does it cost? / Ticket prices

  Our prices vary by venue, date and ticket type, so the best place to see them is our website. Simply choose your venue, click Book Now, pick your date and the number of bakers, and you'll see the price for each ticket type before you pay. A few things that help: Prices are per person, and every...

• I bought tickets but now I can't find them?

  Sometimes those pesky email filters swallow up confirmation emails. Search your inbox for a message from noreply@designmynight.com, and double check in your spam folder. If you can not find it, then you may have entered your email address with a typo. If you cant find your tickets - 1.) Either ...

• Missed Booking/Unable to attend

  Unable to Attend or Missed Your Booking? We understand that unexpected events can prevent you from attending your scheduled booking. Here’s what you need to know: Notify Our Team:  View our Ticket Change and rebooking policy here: Ticket Changes - For Tickets Purchased Without Ticket ...

• Purchasing a single extra ticket

  Our tickets are typically sold in pairs, but single tickets may be available depending on capacity. Please contact us here, including your current booking details, and our team will process your request and get back to you with more information. For multiple tickets, please purchase them directly...

• Ticket Changes - For Tickets Purchased Without Ticket Guarantee

  Ticket Change and Cancellation Policy Cancellation Policy: All tickets are non-refundable once purchased. Tickets can be changed according to the Ticket Change Policy below. Tickets Purchased without 'Ticket Guarantee': Our Ticket Guarantee can only be purchased at checkout, and can not be ad...

• Ticket Changes - For Tickets Purchased with Ticket Guarantee

  Ticket Change and Cancellation Policy Cancellation Policy: All tickets are non-refundable once purchased. Tickets can be changed according to the Ticket Change Policy below. Tickets Purchased with 'Ticket Guarantee': Ticket Guarantee (£3.99 per ticket): Allows free changes up to 4 days before...

• What’s the difference between Classic, Sweeter Experience and Ultimate Baker tickets?

  All tickets include your full Big Bakes baking experience, but our Sweeter Experience, and Ultimate Baker Tickets come with added perks and provide a saving v buying on the day: The Classic Ticket: Includes 90 minutes of baking heaven, all instructions, ingredients & aprons provided, a take ...