Ticket and Booking Queries
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Baking in a team of three / Booking an odd number of tickets
At The Big Bakes, we ensure that every guest has the opportunity to bake and enjoy our fabulous baking experience, even when joining us in an odd-numbered group! Here's how it works: When you join us with an odd number, one group will have the pleasure of baking together as a team of three at on... -
Our venues are often booked out during the week for special events that have been booked through our private bookings team. In the event you might need to change your booking at the last minute, please get in touch straight away. We order supplies, schedule staff and turn away other bookings to ...
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I bought tickets but now I can't find them?
Sometimes those pesky email filters swallow up confirmation emails. Search your inbox for a message from noreply@designmynight.com, and double check in your spam folder. If you can not find it, then you may have entered your email address with a typo. If you cant find your tickets - 1.) Either ... -
Ticket Changes - For Tickets Purchased Without Ticket Guarantee
Ticket Change and Cancellation Policy Cancellation Policy: All tickets are non-refundable once purchased. Tickets can be changed according to the Ticket Change Policy below. Tickets Purchased without 'Ticket Guarantee': Our Ticket Guarantee can only be purchased at checkout, and can not be ad... -
Ticket Changes - For Tickets Purchased with Ticket Guarantee
Ticket Change and Cancellation Policy Cancellation Policy: All tickets are non-refundable once purchased. Tickets can be changed according to the Ticket Change Policy below. Tickets Purchased with 'Ticket Guarantee': Ticket Guarantee (£3.99 per ticket): Allows free changes up to 4 days before...