Are Gift Vouchers Refundable?
Our Gift Vouchers are not refundable after time of purchase but we are happy to redeem your voucher at any of our locations you would like to visit.
Do you have a custom voucher template for me to use?
Our ticketing provider issues our vouchers on standardised voucher templates which require us to include the voucher values. Sometimes that isn't suitable for the occasion so we have designed our own beautiful templates for you to use. One for each of our locations.
Remember the vou...
I want to book a gift voucher. How do I do this?
Booking a gift voucher is easy. Just select below which of our locations you would like a voucher for. When the recipient wants to book, they simply enter the voucher code at checkout. Vouchers are valid for any session in the next 12 months from the date of purchase. For a limited time all vouch...
My voucher code isn't working
When redeeming your voucher, simply enter your voucher number during your ticket purchase in the field that says 'discount/voucher code'.
The most common reason for vouchers not working correctly is guests typing in the number Zero (0) instead of the Letter (O). Please try re-typing the voucher ...