Gift Vouchers
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Our gift vouchers are not refundable after the time of purchase. However, we are happy to help you redeem your voucher at any of our locations. If you have any questions or need assistance with redeeming your voucher, please don't hesitate to contact us here. We look forward to seeing you at o...
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Do you have a custom voucher template for me to use?
Absolutely! Our ticketing provider issues our vouchers on standardised voucher templates which require us to include the voucher values. Sometimes that isn't suitable for the occasion so we have designed our own beautiful templates for you to use. One for each of our locations. Remember the vou... -
Do you offer voucher extensions?
Our vouchers come with a generous validity of either 18 or 20 months. Unfortunately, we are unable to extend these vouchers beyond their expiration date. All vouchers are non-refundable. -
How Can I Buy and Use Gift Vouchers?
Booking a gift voucher is easy. You can purchase vouchers valid for two or four guests with either an 18-month or 20-month validity. Follow these simple steps: Select a Location: via the link below and proceed to purchase a voucher for your preferred location: Buy a voucher for London - valid a... -
How Do I Redeem My Voucher/Voucher Not Working?
Redeeming a Voucher: To redeem your voucher, simply enter your voucher number during your ticket purchase in the field that says "discount/voucher code." Voucher Not Working? The most common reason for vouchers not working correctly is guests typing in the number Zero (0) instead of the Lette...