COVID-19 Information

  • Do I need to wear a face-mask or do anything different?

    We are looking forward to you joining us. Before you arrive for your bake here is some information you may find useful. Our venues are large spaces with excellent ventilation and spacing already. We have 2 meters between every bake station. Masks are not mandatory in our venues and we ensure exc...
  • I have been diagnosed with COVID-19, can I change my booking?

    We have introduced new flexibility for ticket holders in light of COVID. Previously any ticket changes within three weeks wouldn't be possible. If you need to change you ticket due to a positive Covid result, then we have a £7.50 per ticket change fee, where you can then select a new date and ti...
  • What happens if there is a lockdown that means non-essential hospitality needs to close?

    We always want to provide the best experience for our guests. If a lockdown forced us to close we would of course re-arrange your session free of charge to a time more convenient. Our change forms would be used to help customers selected a new date and time.
  • What steps have you taken to make your venue COVID secure?

    As a COVID-Secure venue, we have all the steps in place to ensure you have a super fun and super safe day out! We have: 12 baking stations, all 2 meters apart our venues are naturally socially distant We are in marquees, which are open, airy and hugely well ventilated spaces, limiting risk sign...